What We Collect and Why It Matters
We collect information you provide directly — your name, email address, contact number, and the payment method you use to fund your account. When you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount for account reconciliation; we do
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not store your full e-wallet credentials. We also collect device and session data automatically: your IP address, browser type, and pages visited. This helps us detect unusual login patterns and keep your account secure. Data collected for payment verification is retained only for as long as
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required by applicable financial record-keeping obligations. Analytics data is aggregated and anonymised before any internal reporting use. Your information is processed only for purposes directly related to your account — identity verification, payment processing, fraud prevention, and account-level communications. We do not sell, rent, or share
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your personal data with advertisers. Third-party service providers who assist us with payment processing or platform security are bound by confidentiality agreements and may only use your data for the specific task we assign them. Access to your account and our platform is subject to local
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law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.